(JOURNAL — NOTES FROM THE STUDIO)

The journal.

Field notes on design, automation and the systems we build behind the scenes.

Articles

n8n vs Zapier vs Make: Choosing the Right Automation Engine

Choosing a workflow tool feels like a small decision until it isn’t. You pick something to connect two apps, then six months later half your operations run through it — invoices, lead routing, onboarding emails, that one Slack alert nobody remembers building. So before you standardize, it’s worth d…

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Articles

When AI reaches the workplace, the real product is the workflow

When a new tool lands in a small business, the excitement is real for about a week. Someone on the team discovers a clever way to draft emails, or summarize a call, or clean up a spreadsheet, and for a few days it feels like the future arrived early. Then the novelty fades, the tab gets closed, and…

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Articles

AI agents for small business operations: what should go on autopilot first?

There’s a gap between the business small business owners imagine they’re running and the business small business owners actually spend their days inside. The first one is the mission — the product, the craft, the customers you got into this for. The second one is a blur of inbox triage, quote follo…

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